Job Summary:
To deliver a great experience to every customer while providing accurate, friendly and efficient checkout service; to accurately scan, price and bag products; to collect proper payment, and to provide proper change if necessary.
Required Qualifications:
The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to work in varying temperatures.
- Ability to stand for long periods of time.
- Ability to interact with customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Return items to proper place.
Job Functions:
Performance of the essential functions of this position requires the team member to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
- Maintain a clean, neat, organized and safe work environment.
- Clean and sanitize all work surfaces, utensils, and equipment in accordance with Department of Sanitation and QA standards.
- Keep the floor clear of debris and spills.
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.
- Perform duties in accordance with hand washing standards and use disposable gloves when handling unpackaged foods.
- Greet all customers and provide them with prompt, courteous service and assistance.
- Understand the operation of the cash register and follow all cash handling procedures.
- Accurately identify and scan product under correct department (when necessary).
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
- Check prices and be knowledgeable about the location of items in the store.
- Accurately and quickly collect proper payment and provide proper change.
- Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.
- Promote for sale any current charitable promotions to customers.
- Properly bag customer’s orders safely and efficiently.
- Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
- Recognize and be knowledgeable about various types of products carried in the store, including produce items.
- Understand and adhere to Company shrink guidelines as relates to Front-End operations.
- Perform duties in accordance with the Company’s program and adhere to the manufacturer’s label instructions for the safe and proper use of all chemical products.
- Utilize and maintain equipment as required by department; report any equipment problems immediately.
- Complete all applicable department training programs.
- Work cooperatively with others.
- Perform other duties as assigned.